LiveHealth Online: A New App that Helps Simplify Parents’ Lives


Last week my daughter and I got treated to a very special “health” day by the wonderful women at Cool Mom Picks. She was treated to a cooking class; I was treated to an afternoon sipping mimosas and learning about a new app, LiveHealth Online, that can, quite simply, create healthier, safer lives. With the click of a button, you can have access to a physician who can advise, prescribe medication and help you save time and worry.

The event was held at Havens Kitchen in New York City, a beautiful space dedicated to the preparation and enjoyment of yummy, sustainable, seasonal food. Chef David taught two groups of children to make healthy dishes like granola and yogurt, chocolate ricotta and homemade spring rolls. It was satisfying to know that my daughter was learning about and using wholesome, organic ingredients. The menu really combined personal wellness and well-being and was a great tie in to the day’s mission – to learn about Live Health Online.

Have you ever needed medical advice urgently but had a hard time getting the doctor on the phone? I can think of that happening to me literally millions of times. There was that time she had a dreadful blister under her nose, which turned out to be inpetigo. It literally sat on her face for a week before I knew it was not just a spot but a virus. There was that time she had a croup cough and we ended up in the hospital, only to find out that we could have spent 10 minutes in steam to make her feel better. If only I could have connected with a doctor when I needed to. Sometimes it’s a matter of time – I simply can’t miss work or get away to get an opinion. 

Now if only I could have gotten advice, and medication, from a doctor on the Internet! (are you reminded of Lisa Kudrow’s Web Therapy, the show about the online therapist, too?) That’s why I find LiveHealth Online very interesting. I have had countless chronic sinus infections, for which doctors never prescribe medication for me over the phone. This app could have saved me so much time and energy. Let me explain how.

LiveHealth Online is a new (free) app that enables parents to easily and privately connect with a doctor of their choice from among 44 states when their own can’t be reached. The service can be accessed at any time and allows app users to establish a two-way, face-to-face video chat with a doctor who can both diagnose and treat them, along with their family members for non-emergency conditions such as the flu, cold, strep throat and ear infections. LiveHealth Online doctors in most states can also send prescriptions directly to the pharmacy used by the app user.

How to Enroll

Once you download the app, you need to enroll, which is really quick and easy. Then, each time you log in, you’ll see doctors that are available in your state. Bookmarking a doctor’s profile is easy. LiveHealth Online has a preferred provider section where you can store your doctor’s information.

Once you find a doctor, click Connect to talk with him or her right away. During your appointment, the doctor will review your health history, answer questions and prescribe medicines, if needed. After each session, you can even send a record to your regular doctor.

Before you see a doctor, you can view their star rating on their doctor profile. Simply click on a doctor’s photo to see this information. After your doctor’s visit, we’ll ask you to rate your experience.

Using Insurance

If you have a health plan, your visit may be covered – so you pay less. Check with your plan’s benefits to find out exactly how much you would pay. If you don’t have a health plan, visits start at $49.

Keep in mind, LiveHealth Online is not for emergencies. If you experience an emergency, you should always call 911.

Pretty brilliant, eh? Thanks for the ladies of Cool Mom Picks for introducing me to this helpful app and having my daughter and I for a day of learning, fun and inspiration (cause those ladies always inspire me).

The LiveHealth Online app is available for download from iTunes, the App Store or Google Play store.

Disclosure: I was not compensated for this post but I did attend a complimentary cooking class with my daughter, hosted by Cool Mom Picks and LiveHealth Online.

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