Comments on: TripIt Tripped Up our Trip /tripit-tripped-trip/ For moms who aren't ready to trade sushi for hot dogs. Sat, 08 Oct 2011 00:30:48 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Amy Jackson /tripit-tripped-trip/#comment-2351 Amy Jackson Fri, 16 Sep 2011 19:26:16 +0000 /?p=2720#comment-2351 Hi Holly – I’m very sorry about the distress you encountered on your trip. Traveling is challenging enough; I can only imagine how frustrated and disappointed you and your family were by missing the train and having to re-book. Your trust is very important to us, and we’re looking into the time zone issue with our engineering team. I’ve also sent a note through your contact form, so we can get to the bottom of the challenges your husband had trying to reach us. My Sincerest Apologies, Amy Jackson TripIt Hi Holly – I’m very sorry about the distress you encountered on your trip. Traveling is challenging enough; I can only imagine how frustrated and disappointed you and your family were by missing the train and having to re-book.

Your trust is very important to us, and we’re looking into the time zone issue with our engineering team.

I’ve also sent a note through your contact form, so we can get to the bottom of the challenges your husband had trying to reach us.

My Sincerest Apologies,

Amy Jackson
TripIt

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